Mental health
Mental Health Consultations are an essential part of caring for your overall health. Your mental wellbeing is just as important as your physical health, and we are here to listen to you and offer support.
Would a Mental Health Consultation help?
Mental health is not just about experiencing anxiety, mental illness, depression or distress. We all have tough times, but good mental health and wellbeing comes from generally feeling good, being able to function well, and feel connected to whānau and friends.
Over 25% of people experience mental health challenges and rates of mental distress can be higher for people experiencing extra stress or anxiety like young adults, those experiencing challenging circumstances or hardship, or those exploring new preferences, such as emerging Rainbow community members.
Our Mental Health Consultation Service team provides expert advice, in an environment which is free from judgment. We are here to listen and work with you to put together a treatment plan. Common mental health issues included : Anxiety, depression, mood disorders, addiction and Bipolar Disorder.
What happens during Mental Health Consultations?
- It’s great to ask for help early. You can talk to our Health Improvement Practitioner or GPs, who will be able to assess your mental wellness. Health Improvement Practitioners are specially trained in mental health and addiction, they work alongside doctors to support your mental wellness needs.
- We will ask you about your lifestyle and any symptoms of stress, depression and anxiety.
- We may be able to give you an immediate diagnosis or we will refer you to other mental health specialists if needed.
- Together we will develop a plan to manage your mental wellbeing. This could be a long term plan, which could include prescribing medication as well as lifestyle changes to manage stress and addiction.
- Sometimes bringing a support person to the consultation can really help.
Areas that may be discussed during a Mental Health Consultation
- What emotional and physical symptoms are you experiencing ?
- How long have you felt these symptoms ?
- A discussion about your eating, sleeping and drinking habits.
- Do you have Whānau or friends to support you?
- What things have you done so far to improve your mental wellness?
- What resources are you aware of to support your mental wellbeing?
Frequently asked questions
To join our clinic, you first need to fill out the patient enrolment forms to register with the PHO that we belong to. This is a Ministry of Health requirement.
You will need to provide proof of identity and eligibility which may include the following forms of identification:
- NZ Passport or NZ birth certificate
- International passport with resident visa OR work visa of minimum 24-month duration
On the enrolment form you need to indicate which of our doctors (currently taking new patients) that you would like to be registered with.
Yes. As part of completing your enrollment, we request that you have a new patient screening appointment with one of our Nursing or Medical Centre Assistant team members.
This new patient appointment enables our team to work with you to better understand your current health and wellbeing.
Following the new patient appointment as above, you can book your first consultation with your nominated doctor.
All GP appointments are 15 minutes long.
- One appointment is for a single health issue.
- Should you wish to have a 30-minute GP appointment, it will be charge at a non-subsidized rate.
- Depending on your age and health, one of our specialist nursing or pharmacist clinicians may be able to spend more time with you.
If you are a new patient, you will get full access to the patient portal “My Indici” once you have completed your enrolment.
Payment is required at time of consultation. Please note that unpaid accounts will incur an additional $10 monthly administration cost.
There may be additional costs for treatments/tests/materials
We recommend that you book your future appointments via your patient portal My Indici.
If you need an urgent appointment, then please phone the clinic. We have doctors available to discuss your urgent health needs on the day.
All consultations are by appointment only.
Patient portals are secure online sites where patients can access their health information and interact with their general practice. Set up access to your patient portal at http://www.botanyjunctionmedical.co.nz/patient-portal/ or email info@bjdocs.co.nz if you would like help.
We recommend that you plan ahead and request your repeat medicines via your patient portal My Indici two weeks before you run out. If you do not have access to a portal, you can phone us and leave a message with the nurse to organise this. Our doctors use an electronic prescribing system which can send your prescription to your local pharmacy (please specify name and location).
Under 14 years free
14-17 years $16
18+ years $18.50
Urgent prescription 14+ years $27.50
The results of tests that have been ordered by our Doctors will be available on My Indici when they have been reviewed. If your test results are of concern you will be contacted by one of our team.
We are open
Monday 8am to 5pm
Tuesday 7am to 5pm
Wednesday 8am to 5pm
Thursday 7am to 5pm
Friday 8am to 5pm
Saturday 8am to 12pm (Midday)
For health services after hours visit East Care Accident & Medical, 260 Botany Road, Golflands, Auckland 2013. Their phone is 09 277 1516.
These are consultation prices only.
Under 14 Years - Free
14 - 17 years - $13.00
18 years & over - $19.50
Note charge is the same for in person or by phone or video as you are still receiving the same high quality health provider assessment, diagnosis and planning.
We understand that things can change on the day, but we ask that you call us to advise that you are not able to make your appointment. If we do not hear from you minimum 2 hours prior to your scheduled time, you will receive an invoice for this missed appointment.