Contact us

Our dedicated, professional team provides top quality health care at our East Tāmaki clinic. We are friendly, caring and will listen and work with you to promote your family’s health. Contact us to enquire about enrolment or general enquiries.

Have a medical emergency? | PHONE 111

Find us at Botany Junction Medical Centre,
110 Michael Jones Drive, Flat Bush, Auckland 2019.

Clinic’s opening hours
Monday to Friday, 8:15am to 5:00 pm

Pharmacy opening hours
Monday to Friday, 8:00 am to 6:00 pm
Saturday, 8:00 am to 1:00 pm
Sunday, 9:00 am to 1:00 pm

Are you looking for a new GP? East Tāmaki patients choose to come to Botany Junction Medical Clinic because we provide excellent, low-cost health care for the whole family.

There is some parking is available in front of Botany Junction Medical Health Care Clinic.

How to contact us

In an emergency, please phone 111.
Out of hours, please call Healthline on
0800 611 116.

A customer service representative will answer your call and be able to help you organise the best options to have your health needs met. During busy times, we maintain your place in the queue if you leave a number for a callback.

If you require an over the phone assessment by a healthcare expert, we’ll take your details and you’ll be called back within four hours. Telephone consults will determine if you should visit the surgery.

  • Covid-19 symptoms?

Please ring us to make an appointment prior to coming to the clinic. Covid-19 tests and vaccinations are available.

We’re happy to help with non-urgent administrative requests via email. Click to find out what we can help you with over email. For any health or appointment queries, please call us.

Follow us for the latest information, news and updates from Botany Junction Medical Health Care Clinic.

Where to find us

Botany Junction Medical Centre,
110 Michael Jones Drive, Flat Bush, Auckland 2019

Frequently asked questions

To join our clinic, you first need to fill out the patient enrolment forms to register with the PHO that we belong to. This is a Ministry of Health requirement.

You will need to provide proof of identity and eligibility which may include the following forms of identification:

  • NZ Passport or NZ birth certificate
  • International passport with resident visa OR work visa of minimum 24-month duration

On the enrolment form you need to indicate which of our doctors (currently taking new patients) that you would like to be registered with.

Yes. As part of completing your enrollment, we request that you have a new patient screening appointment with one of our Nursing or Medical Centre Assistant team members.

This new patient appointment enables our team to work with you to better understand your current health and wellbeing.

Following the new patient appointment as above, you can book your first consultation with your nominated doctor.

The length of your first appointment with your new doctor will be as follows:

0-39 years 40 years: 15 Minutes - 30 minutes

40 years+: 15 Minutes - 30 minutes

 0-13 yrs 14-17 yrs 18-39 yrs 40+ yrs
 Free $10 for screening and appointment $10 for screening and appointment $10 for screening and appointment
 Free $13 for Doctor appointment  $19.50  $39 for double appointment

Payment is required at the time of consultation

You will get full access to the patient portal “My Indici” once you have completed your screening appointment.

Payment is required at time of consultation. Please note that unpaid accounts will incur an additional $10 monthly administration cost.

There may be additional costs for treatments/tests/materials

We recommend that you book your future appointments via your patient portal My Indici.

If you need an urgent appointment, then please phone the clinic. We have doctors available to discuss your urgent health needs on the day.

All consultations are by appointment only.

Patient portals are secure online sites where patients can access their health information and interact with their general practice. Set up access to your patient portal at http://www.botanyjunctionmedical.co.nz/patient-portal/ or email info@bjdocs.co.nz if you would like help.

We recommend that you plan ahead and request your repeat medicines via your patient portal My Indici two weeks before you run out. If you do not have access to a portal, you can phone us and leave a message with the nurse to organise this. Our doctors use an electronic prescribing system which can send your prescription to your local pharmacy (please specify name and location).

Under 14 years free
14-17 years $13
18+ years $15
Urgent prescription 14+ years $25

The results of tests that have been ordered by our Doctors will be available on My Indici when they have been reviewed. If your test results are of concern you will be contacted by one of our team.

We are open Monday to Friday 8.15am to 5.00pm.

For health services after hours visit East Care Accident & Medical, 260 Botany Road, Golflands, Auckland 2013. Their phone is 09 277 1516.

These are consultation prices only.

Under 14 Years - Free 14 - 17 years - $13.00 18 years & over - $19.50

Note charge is the same for in person or by phone or video as you are still receiving the same high quality health provider assessment, diagnosis and planning.

We understand that things can change on the day, but we ask that you call us to advise that you are not able to make your appointment. If we do not hear from you minimum 2 hours prior to your scheduled time, you will receive an invoice for this missed appointment.